Volunteers serve as caseworkers to assist us verify and manage the overwhelming needs of our 'SOWs'. If you would like to volunteer, you can apply online.

Caseworkers provide support and advice to eligible individuals in line with the policies of TYF.  They work closely with other organisations to ensure that SOWs receive appropriate and prompt support.
 
The role of a caseworker is to assess the needs of the SOWs and provide recommendations and support for appropriate assistance to the CEO.  This includes financial assistance for welfare needs, advice and support to families in the management of personal affairs and finances, and assessment of SOW's specific needs.  Caseworkers should be empathetic and non-judgmental.
 
Caseworkers will receive induction training both in house and externally to include use of the bespoke CMS (Casework Management System) used by the Charity Sector.  The role is subject to eligibility checks and will require some home visits and travel around the communities.

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